Privacy Policy
Maine Stream Solutions | mestreamsolutions.com
Effective Date: May 1, 2026
Last Updated: May 2026
1. Who We Are
Maine Stream Solutions ("MSS," "we," "us," or "our") is a veteran-owned business intelligence and revenue operations company based in Hampden, Maine. We operate the website mestreamsolutions.com and provide business intelligence, revenue operations, and automation services to businesses and organizations.
Contact: harrys@mestreamsolutions.com
Mailing Address: Hampden, Maine
2. What Information We Collect
We collect information you provide directly to us and information collected automatically when you use our site.
A. Information You Provide Directly:
• Name, email address, phone number, and business information submitted through our contact forms, service intake forms, or waitlist sign-ups
• Business revenue range, industry, and operational details submitted through our Revenue Leak Scan intake form or Scout intake
• Payment information processed through Stripe (we do not store credit card numbers — all payment data is handled by Stripe's PCI-compliant infrastructure)
• Messages you send us via contact forms, email, or chat
B. Information Collected Automatically:
• Pages visited, time on site, and referral source (via Squarespace analytics)
• Browser type, operating system, and approximate location (via analytics)
• Cookies and similar tracking technologies used by Squarespace and our embedded tools
C. Information from Third-Party Services:
• If you connect via Google Single Sign-On or interact with our scheduling tools, we may receive basic profile information as permitted by those services
3. How We Use Your Information
We use the information we collect to:
• Deliver the services you purchase or request (Revenue Leak Scan reports, Scout monthly reports, consulting engagements, and retainer services)
• Send you the deliverables, communications, and follow-up related to your engagement
• Process and manage your payments through Stripe
• Send marketing and intelligence communications you have opted into, including the Maine Market Intelligence Report, Scout updates, and MSS service announcements
• Improve our website, products, and services
• Comply with applicable laws and legal obligations
• Protect the security and integrity of our systems and communications
4. How We Share Your Information
Maine Stream Solutions does not sell, rent, or trade your personal information to third parties for their marketing purposes.
We share information only in the following limited circumstances:
• Service Providers: We use GoHighLevel (CRM and email automation), Stripe (payment processing), Squarespace (website and commerce), Zapier (workflow automation), and Anthropic's Claude API (report generation). These providers receive only the data necessary to perform their functions and are bound by their own privacy policies and data protection agreements.
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of MSS, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of MSS, client information may be transferred as part of the transaction, subject to the same privacy protections described here.
5. Email Communications
When you submit a form on our site, purchase a service, or opt in to our mailing list, you may receive email communications from Maine Stream Solutions, including:
• Service delivery emails (reports, deliverables, onboarding)
• The Maine Market Intelligence Report (weekly, free)
• MSS service announcements and promotional communications
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at harrys@mestreamsolutions.com. Transactional and service-delivery emails (related to active engagements) are not subject to opt-out while a service is active.
6. Data Retention
We retain your personal information for as long as necessary to deliver our services, maintain our business records, and comply with legal obligations. Client engagement data (intake forms, reports, communications) is retained for a minimum of three years following the conclusion of an engagement. You may request deletion of your data at any time by contacting harrys@mestreamsolutions.com, subject to legal and contractual retention requirements.
7. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-Out: Opt out of marketing communications at any time
• Portability: Request a portable copy of your data in a common format
To exercise any of these rights, contact us at harrys@mestreamsolutions.com. We will respond within 30 days.
If you are a resident of Maine or another U.S. state with enacted privacy legislation, these rights apply to you. We are committed to honoring them.
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies through Squarespace's built-in analytics. These help us understand how visitors use our site so we can improve it.
You may control cookies through your browser settings. Disabling cookies may affect the functionality of some features on our site. We do not use third-party advertising tracking cookies or sell cookie data.
9. Payment Security
All payment transactions on mestreamsolutions.com are processed through Stripe, a PCI DSS-compliant payment processor. Maine Stream Solutions does not store, process, or transmit credit card numbers. When you make a purchase, your payment information is submitted directly to Stripe's secure systems. Stripe's privacy policy is available at stripe.com/privacy.
10. Children's Privacy
Our services are designed for business owners and organizational leaders. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has submitted information to us, contact harrys@mestreamsolutions.com.
11. Third-Party Links
Our website may contain links to third-party websites, tools, or platforms (including GoHighLevel booking pages, Stripe payment links, and Squarespace commerce). These third parties have their own privacy policies. We are not responsible for the privacy practices of sites we do not control. We encourage you to review their policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, contact us at:
Maine Stream Solutions
Harry Slininger, Founder
Email: harrys@mestreamsolutions.com
Website: mestreamsolutions.com
Hampden, Maine
We are committed to responding to all privacy inquiries within 30 days.
Maine Stream Solutions | Intelligence Over Instinct. Structure Over Hustle.
harrys@mestreamsolutions.com | mestreamsolutions.com | Hampden, Maine